Programme 6
Challenging performance
Target audience
Bonus eligible team members
Participants
Small group
Objective
- Identifying underachievement
- How to handle difficult situations?
Outcome
A very practical approach with participants bringing their own examples
and sharing experiences about dealing with people as well as issues.
Topics covered might include: establishing reasons for performance
shortfall, deciding on corrective actions when necessary, changing behaviour,
attitudes,
influencing through role
modelling,
challenging situations upwards and downwards, clarifying expectations,
more feedback techniques, psychological levers etc.
After the workshop, participants should feel more confident in dealing
with these issues effectively.
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